By Tim Priebe
July 25, 2023

A strategic approach to social media

Learn how SMART goals and KLTV can elevate your digital marketing efforts.

Yes, social media can be helpful for marketing, but only if you use it strategically. Let’s look at how to create a social media strategy that drives results by setting SMART goals. We’ll dive into understanding your audience, defining specific objectives, and crafting engaging content to build lasting relationships. So, let’s get started!

Define your audience

Before we dive into goal setting, it’s crucial to understand who we’re trying to reach. Identify your ideal customer persona by analyzing their behaviors and preferences, and looking up information about their demographics and psychographics. With this knowledge, you can choose the right social media platforms to engage your target audience effectively.

Define goals and milestones

Social media is an integral part of your overall marketing strategy, so aligning your social media goals with your business objectives is essential. Set specific and measurable social media objectives to ensure our efforts yield tangible results.

SMART goals

I advise people to use SMART goals for their milestones when marketing on social media. Make sure your goals are:

  • Specific
  • Measurable
  • Attainable
  • Relevant
  • Time-Bound

That way, you ensure your milestones are both realistic and actionable.

Goals for each stage of KLTV

People take action with those they Know, Like, Trust, and Value. I like to refer to that as KLTV:

  • K – Know (increase brand awareness)
  • L – Like (get people to actually be fans)
  • T – Trust
  • V – Value (drive conversions when people place value on what you offer)

In your social media marketing, it helps to set goals and milestones for each stage of KLTV. If each of your SMART milestones ties back into KLTV and into a higher-level business goal, then you should be on solid footing.

Measure metrics

To track your progress effectively, identify the right metrics for each goal. By utilizing analytics tools, you can make data-driven decisions and optimize your social media strategy.

Many social media platforms, like Facebook and LinkedIn, have metrics built-in. If you prefer a third-party tool that integrates multiple platforms into one, you can use one of many dedicated measurement tools or an all-in-one platform like HubSpot.

Create engaging content

Engaging content is the heart of social media success. Tailor your posts to resonate with your audience, incorporate storytelling, and encourage user-generated content to foster community engagement.

This will take some time. Keep an eye on what works well with your audience, iterate on your successes, and learn from your failures. You’ll discover what works with your audience and get better at creating content for them.

And don’t be afraid to experiment with new types of content continually!

This SMART approach and aligning your milestones with KLTV will start you on the road to strategic social media success! These tips can help you create a focused and effective social media strategy.

Keep iterating, stay true to your voice, build lasting relationships, and watch your social media marketing become more effective.

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About Tim Priebe

Tim is a public speaker, author, publisher of Edmond Business, and the owner of Backslash Creative. He helps businesses that are worried they don’t have the expertise or time required to invest in doing their own digital marketing. He helps them plan where and how much to invest and often helps execute the plan.

Tim started the Edmond Business online magazine in May 2020 to fill a need in the community when The Edmond Sun shut down and stopped publishing their monthly magazine, The Business Times.